The Museum of Art + Light (MoA+L), located in Manhattan, Kansas, seeks a full-time individual as a Visitor Experience Admissions & Membership Lead This role is a key “front of house” position and involves forming the public’s perception of and experience with the museum while handling all aspects of front desk sales related to admissions and membership. The Visitor Experience Admissions & Membership Lead ensures visitors have a pleasant experience by being welcoming, knowledgeable about all aspects of the museum and is an outgoing, friendly, professional, and a helpful presence for the public at all times. Duties will involve handling the front desk daily operations, communicating with visitors about what the museum has to offer, completing any point-of-sale transactions, taking payment, gently informing visitors of museum etiquette, checking in visitor’s belongings, and assisting visitors with wayfinding at the beginning of their visit. This position assists and leads the museum’s membership sales efforts, and informs visitors about programming opportunities, and handles program registrations. The Visitor Experience Admissions & Membership Lead may also assist with the check-in of pre-booked group visitors. The museum’s membership program is supported by marketing and admin team members who will assist the Visitor Experience Admissions & Membership Lead with member communications (electronic and print materials) such as member renewal mailings and solicitations. Key team members will also assist the Admission & Membership Lead in the shaping and development of member materials. Key membership responsibilities may include weekly processing of purchased memberships and/or the printing of member cards as needed on demand. Additional projects in this role are assigned and will include keeping visitor attendance statistics, analyzing demographics, and producing admissions sales reports. This position may at times require providing assistance to assist gallery attendants roving museum galleries if breaks are needed—to ensure the visitors, artwork, and surrounding gallery structures are kept safe and free from injury or damage; or surveying visitors; with data entry; and/or assisting with special event set-up or teardown of folding chairs/tables.
Salary or Hourly Rate Range:$20 an hour plus benefits ($41,600 annually)
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